Know your Back Office Void Report
| Objective | This report aims to generate the Void Report which consists voided transactions including partiall and fully, billed and paid transactions. |
|---|---|
| User Access |
Store Admin = can access own voided items and transactions only Brand = not usable, lacks Brand and Location filter Enterprise = can access all locations' voided items and transactions Super Admin = can access all accounts' voided items and transactions |
| Filter Fields and Buttons |
Manager
Store Admin
Brand
Enterprise
Super Admin
|
| Page Buttons | [Download Excel] - xls and xlsx format |
| Date Filter Limit | None |
Values
| View Table Column | Description |
|---|---|
| POS Date | POS Date when the transaction was placed |
| Terminal ID | Terminal ID of the device where transaction was paid |
| Location | Location Name |
| Type |
Can be "Billed" or "Settled" Billed - if the last transaction status before voiding is Billed Settled - if the whole transaction or some items in the transaction has been paid |
| OR Void # | Generated if the whole paid transaction has been voided |
| OR Ref # | The reference Sales Invoice Number of the transaction |
| Bill Void # | Generated if the whole billed (unpaid) transaction has been voided |
| Bill # | System-generated Bill Number of the transaction (billed) |
| Item Name | Name of the voided item |
| Quantity | Quantity of the voided item |
| Unit Price | The selling price of the voided item |
| Total | Quantity multiply by Unit Price |
| Total Forced Modifier | The total price of forced modifier on the voided item |
| Total Unforced Modifier | The total price of unforced modifier on the voided item |
| Total Amount | Sum of Total and Modifiers |
| Short Order ID | If the voided item or transaction is an online Grab or Foodpanda transaction |
| Requested By | The name of person who processed the void |
| Time | The time when the item or transaction has been voided |
| Date | The date when the item or transaction has been voided |