Know your Back Office Void Report

Objective This report aims to generate the Void Report which consists voided transactions including partiall and fully, billed and paid transactions.
User Access

Store Admin = can access own voided items and transactions only

Brand = not usable, lacks Brand and Location filter

Enterprise = can access all locations' voided items and transactions

Super Admin = can access all accounts' voided items and transactions

Filter Fields and Buttons

Manager

  • From Date, To Date, [Generate Detailed]
  • Terminal ID, Cashier Name [Filter Reports]

Store Admin

  • From Date, To Date, [Generate Detailed]
  • Terminal ID, Cashier Name [Filter Reports]

Brand

  • not usable, lacks Brand and Location filter

Enterprise

  • From Date, To Date, Location, [Generate Detailed]
  • Terminal ID, Cashier Name [Filter Reports]

Super Admin

  • From Date, To Date, Account, Location, [Generate Detailed]
  • Terminal ID, Cashier Name [Filter Reports]
Page Buttons [Download Excel] - xls and xlsx format
Date Filter Limit None

Values

View Table Column Description
POS Date POS Date when the transaction was placed
Terminal ID Terminal ID of the device where transaction was paid
Location Location Name
Type

Can be "Billed" or "Settled"

Billed - if the last transaction status before voiding is Billed

Settled - if the whole transaction or some items in the transaction has been paid

OR Void # Generated if the whole paid transaction has been voided
OR Ref # The reference Sales Invoice Number of the transaction
Bill Void # Generated if the whole billed (unpaid) transaction has been voided
Bill # System-generated Bill Number of the transaction (billed)
Item Name Name of the voided item
Quantity Quantity of the voided item
Unit Price The selling price of the voided item
Total Quantity multiply by Unit Price
Total Forced Modifier The total price of forced modifier on the voided item
Total Unforced Modifier The total price of unforced modifier on the voided item
Total Amount Sum of Total and Modifiers
Short Order ID If the voided item or transaction is an online Grab or Foodpanda transaction
Requested By The name of person who processed the void
Time The time when the item or transaction has been voided
Date The date when the item or transaction has been voided
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us