New Lessor / Mall Accreditation Standard Process

Below are the steps on what to do when there’s new lessor, mall or account (client) that will request for accreditation: 

1. Client will reach out to the mall admin if they require the following from the POS provider
   1. POS demo
   2. Sales data sending
2. If there's requirements, mall admin will send requirement documents which will consist of the full details on POS and sales data sending
3. Forward the requirements to Product Manager
4. Product Manager will review the requirements
5. If there's any clarifications or additional documents needed, Product Manager will reach out to the mall admin or contact person
6. POS Demo
   1. Product Manager to clarify with the mall admin if they want a replicate of onboarding client - same menu, discounts, service type
   2. Product Manager to clarify if there's specific test scenarios that they prefer
   3. Product Manager to do dry run first before actual demo with mall
7. Sales Data Sending
10. Connect the Product Manager to the mall’s IT Team  
11. PdM will request for the requirements such as sales file format, generation and sending requirements, transaction scenarios if any, POS and Back Office Report, monitoring and reprocessing page, etc. 
12. If sample sales files are needed, manually create and plot sample data 
13. Create demo account 
14. Punch transactions 
15. Perform Day End 
16. Plot manually  
17. Send to mall for approval 
18. Start Development 
19. Demo as needed / Approval Phase