Megaworld Corp Malls Accreditation

Summary
Date Accredited	Mar 2023
Accreditation Frequency	Per Tenant Per Mall THOUGH currently, new stores are for Auto-Rollout (means no need to undergo sales file review anymore, skip to FTP credentials request and activate sending)
Other Documents	Megaworld
Contact Persons	dbotardo.global@megaworldcorp.com lenrica.global@megaworldcorp.com ktibulan.global@megaworldcorp.com cbuenaflor.global@megaworldcorp.com lpurino@megaworldcorp.com dsagabaen.global@megaworldcorp.com jpelera.global@megaworldcorp.com ctejano.global@megaworldcorp.com

Sales File / Data
Generated / Provided	Daily Sales Data (text file) Hourly Sales Data (text file) Discount Data (text file)
Sending Process	Through POS, sales file will be automatically generated and sent to FTP server upon Day End

Front Office Changes
Send status dialog will appear upon day end with 3 messaging - Sending to server, Successfully Sent and Failed Send Failed - possible reasons - incorrect ftp credentials, server down

Front Office Changes

Send status dialog will appear upon day end with 3 messaging - Sending to server, Successfully Sent and Failed Send

Failed - possible reasons - incorrect ftp credentials, server down

Back Office Association Configuration	Details and Provider
Driver	By default, select ftp
Host	By default, input 54.254.44.52
Server Username	Provided by the mall admin.
Server Password	Provided by the mall admin.
Tenant ID / Contract Number	Provided by the mall admin.
Activate sales file sending toggle	Tick it to enable sales sending. Untick to stop sales file sending.

Activate for new store / location
The following steps should be done everytime we have new locations to onboard: Client will send a request to Megaworld IT Team for the ftp credentials and Tenant ID/Code. Once received, the client will forward the details to Mosaic Team. In some cases, Megaworld sends it directly to the Mosaic Team (specifically Product Manager, Data Implem and Support Team). Mosaic Team (specifically Data Implem) will encode the details on the Back Office > Location details using Super Admin account. Leave the “Activate Sales File Sending” ticked to start sending the sales files. That’s it! Sales files will be automatically sent to Megaworld’s ftp server upon day end on POS Front Office.

Activate for new store / location

The following steps should be done everytime we have new locations to onboard:

Client will send a request to Megaworld IT Team for the ftp credentials and Tenant ID/Code.
Once received, the client will forward the details to Mosaic Team. In some cases, Megaworld sends it directly to the Mosaic Team (specifically Product Manager, Data Implem and Support Team).
Mosaic Team (specifically Data Implem) will encode the details on the Back Office > Location details using Super Admin account. Leave the “Activate Sales File Sending” ticked to start sending the sales files.
That’s it! Sales files will be automatically sent to Megaworld’s ftp server upon day end on POS Front Office.

Troubleshooting

Concern	Details	Resolution
Card Sales not reflected under Line 15	Payments are grouped in Megaworld sales files - line 14 Cash, line 15 Card/Charge and line 16 GC/Others. Based on payment method name on Back Office, payments should be grouped in S file. Note: Be wary of the payment names, the ones with the following names should be assigned to "Card", "Debit Card" or "Credit Card" Payment Category. Credit Card Debit Card Card Mastercard / MC Visa JCB other credit/debit card names	1. Log in on Back Office using Store Admin or Client Enterprise access 2. Go to General Settings then Payment Types 3. Check all Card payment types. On the *Payment Category* field, they should be assigned to "Card", "Debit Card" or "Credit Card". 4. Regenerate the sales files on the Reports >> Sales Text File page then Download and Open the files. Open the file starting with "S" then look for line 15. 5. You can crosscheck with the E-Journal specifically the Tender Breakdown. Just sum up the payments based on Tender Breakdown. It should tally with Line 15 in S file.

Concern

Details

Resolution

Card Sales not reflected under Line 15

Payments are grouped in Megaworld sales files - line 14 Cash, line 15 Card/Charge and line 16 GC/Others. Based on payment method name on Back Office, payments should be grouped in S file.

Note: Be wary of the payment names, the ones with the following names should be assigned to "Card", "Debit Card" or "Credit Card" Payment Category.

Credit Card
Debit Card
Card
Mastercard / MC
Visa
JCB
other credit/debit card names

1. Log in on Back Office using Store Admin or Client Enterprise access

2. Go to General Settings then Payment Types

3. Check all Card payment types. On the Payment Category field, they should be assigned to "Card", "Debit Card" or "Credit Card".

4. Regenerate the sales files on the Reports >> Sales Text File page then Download and Open the files. Open the file starting with "S" then look for line 15.

5. You can crosscheck with the E-Journal specifically the Tender Breakdown. Just sum up the payments based on Tender Breakdown. It should tally with Line 15 in S file.