Grab - How to use the Grab Developer portal
| Objective | Allows the POS providers to track and manage Grab integrations |
|---|---|
| Audience | Product Development and Growth Teams (added members only) |
| User Access | Editor, Viewer |
Use Cases
| User Access | Use Case |
|---|---|
| Viewer, Editor | Grab - How to check the integration status on Grab Developer portal |
| Editor | Activate integration |
| Editor | Grab - Edit External Store ID |
| Editor | Grab - Deactivate Integration |
| Editor | Delete |
| Editor | Add members using Grab phone number |
How to check the integration status of stores
- Log in on https://developer.grab.com using your Personal Grab account phone number
Go to Dashboard by clicking the "Dashboard" text at the upper right of the page

Go to the Project "Mosaic Solutions PH (Production) by clicking it

Go to the Store List by clicking "GrabFood POS Integration on the side menu then click the "Store Overview.

- Search by Store Name, Grab Store ID or External Store ID (Partner ID)
To Search by Store Name, type the store name on the Search field. The encoded text will be searched on External Store ID and Store Name.

To Search by Grab Store ID, type the Merchant ID on the Search field.

i. If Grab Store ID / Merchant ID is not found, it means the Grab account is not integrated

To Search by External Store ID (Partner ID), type the Mosaic Partner ID on the Search field. The encoded text will be searched on External Store ID and Store Name.

- Three status are available on the page:
- Sync in Progress = means menu sync is in progress
- Successfully synced = means menu has been successfully synced to Grab app
Not integrated = means integration is not activated








