Grab - How to use the Grab Developer portal

Objective Allows the POS providers to track and manage Grab integrations
Audience Product Development and Growth Teams (added members only)
User Access Editor, Viewer

Use Cases

User Access Use Case
Viewer, Editor Grab - How to check the integration status on Grab Developer portal
Editor Activate integration
Editor Grab - Edit External Store ID
Editor Grab - Deactivate Integration
Editor Delete
Editor Add members using Grab phone number


How to check the integration status of stores

  1. Log in on https://developer.grab.com using your Personal Grab account phone number

  2. Go to Dashboard by clicking the "Dashboard" text at the upper right of the page


  3. Go to the Project "Mosaic Solutions PH (Production) by clicking it


  1. Go to the Store List by clicking "GrabFood POS Integration on the side menu then click the "Store Overview.


  1. Search by Store Name, Grab Store ID or External Store ID (Partner ID)

    1. To Search by Store Name, type the store name on the Search field. The encoded text will be searched on External Store ID and Store Name.


    2. To Search by Grab Store ID, type the Merchant ID on the Search field.

      i. If  Grab Store ID / Merchant ID is not found, it means the Grab account is not integrated


    3. To Search by External Store ID (Partner ID), type the Mosaic Partner ID on the Search field. The encoded text will be searched on External Store ID and Store Name.


  1. Three status are available on the page:
    1. Sync in Progress = means menu sync is in progress
    2. Successfully synced = means menu has been successfully synced to Grab app

    3. Not integrated = means integration is not activated


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